Privacy Policy

Last Updated: July 2025

 

Introduction

DemandPulse ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

We understand that you care about how your personal information is used and shared, and we take your privacy seriously. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

 

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Contact us through our website or other communication channels

• Register for our services or create an account

• Subscribe to our newsletters or marketing communications

• Participate in surveys, contests, or promotional activities

• Request information about our products or services

• Interact with our customer service representatives

 

This information may include:

• Contact Information: Name, email address, phone number, mailing address

• Professional Information: Job title, company name, industry, business address

• Account Information: Username, password, account preferences

• Communication Data: Records of your correspondence with us, including emails and support tickets

• Marketing Preferences: Your communication preferences and interests

 

Information Collected Automatically

When you visit our website or use our services, we automatically collect certain information through cookies and similar technologies:

• Technical Data: IP address, browser type and version, operating system, device information

• Usage Data: Pages visited, time spent on pages, click-through rates, referral sources

• Location Data: General geographic location based on IP address

• Analytics Data: Website performance metrics and user behavior patterns

 

Information from Third Parties

We may receive information about you from third-party sources, including:

• Business partners and service providers

• Public databases and social media platforms

• Lead generation companies and marketing partners

• Professional networking platforms

 

How We Use Your Information

We process your personal information for the following purposes:

Service Provision

• To provide, operate, and maintain our services

• To process transactions and manage your account

• To communicate with you about our services

• To provide customer support and respond to inquiries

 

Business Operations

• To improve and optimize our website and services

• To conduct research and analysis for business development

• To manage our business relationships

• To comply with legal obligations and resolve disputes

 

Marketing and Communications

• To send you marketing communications about our services (with your consent)

• To personalize content and advertisements

• To conduct targeted marketing campaigns

• To analyze the effectiveness of our marketing efforts

 

Legal and Security

• To comply with applicable laws and regulations

• To protect our rights, property, and safety

• To prevent fraud and unauthorized access

• To enforce our terms of service and other agreements

 

Legal Basis for Processing

Under applicable data protection laws, we process your personal information based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal information for specific purposes

• Contract Performance: Where processing is necessary for the performance of a contract with you

• Legitimate Interests: Where we have legitimate business interests that do not override your privacy rights

• Legal Obligations: Where we need to comply with legal or regulatory requirements

 

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance

• Email marketing and communication services

• Customer relationship management

• Analytics and data processing

• Payment processing and billing

 

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity.

 

Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or other legal processes

• Government agency requests

• Law enforcement investigations

• Protection of our rights, property, or safety

 

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

 

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of our business relationship

• To comply with legal, accounting, or reporting requirements

• To resolve disputes and enforce our agreements

• For legitimate business purposes such as fraud prevention

 

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

 

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Portability

• Request access to the personal information we hold about you

• Receive a copy of your personal information in a portable format

 

Correction and Updates

• Request correction of inaccurate or incomplete personal information

• Update your account information and preferences

 

Deletion and Restriction

• Request deletion of your personal information (subject to legal limitations)

• Request restriction of processing in certain circumstances

 

Objection and Withdrawal

• Object to processing based on legitimate interests

• Withdraw consent where processing is based on consent

• Opt out of marketing communications at any time

 

Complaints

• Lodge a complaint with the relevant data protection authority

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

 

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities

• Adequacy decisions by competent authorities

• Other legally recognized transfer mechanisms

 

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Access controls and authentication systems

• Regular security assessments and updates

• Employee training on data protection practices

• Incident response procedures

 

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

 

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information promptly.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will:

• Post the updated Privacy Policy on our website

• Update the "Last Updated" date

• Notify you by email or through our services (where appropriate)

 

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: admin@demand-pulse.com
Address: 

Demand Pulse LLC

5900 Balcones Dr Ste 100

Austin, TX 78731

 

We will respond to your inquiries within 30 days and work to resolve any privacy-related issues promptly and transparently.

 

For EU/UK residents: You may lodge complaints with your local data protection authority.